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Edgewater Consulting, formerly known as Edgewater Technology, combines management consulting and technical services to help clients implement transformational projects that provide a high rate of return. Our consultants provide deep expertise in classic management disciplines, such as Operational Excellence, Process and Organizational Assessment and Strategy, and Transition and Implementation Services. In addition, Edgewater offers focused industry expertise for healthcare providers and payers, mid-market manufacturers, and the insurance and hospitality industries.

For more than 20 years, Edgewater Consulting has provided the full range of data services to clients across industries. Enterprise data strategy, data quality and data governance plans lay the foundation for reliable and sustainable Business Intelligence and Reporting implementations. With the addition of web analytics services we help our clients develop Customer Intelligence profiles that provide complete and actionable insight into customer behaviors that can positively impact their business.

Edgewater Consulting’s approach to web strategy and web design is to understand as much as possible about the business of the company, its culture, business drivers, and customer needs, and apply industry best practices to create a web presence that will leapfrog the competition. A well thought out web strategy can create a robust framework for growth in years to come both technically and from a brand and service perspective.

To define a comprehensive web strategy for your company, Edgewater Consulting considers all web properties:

– Existing websites and systems (CMS, search, newsletters, databases)
– eCommerce
– eMarketing (acquisition, retention, email, search [SEO/SEM], online advertising, affiliations)
– User experience and engagement
– ​Social media
– Customer loyalty programs
– Mobile
– Analytics and reporting

Portals and methods for engaging with extended enterprise​

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